配送ポリシー

SHIPPING POLICY

At ARTFULDESIGN, we aim to make your shopping experience simple and reliable from the moment you place your order to the moment it arrives.

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🌍 Shipping Locations

We currently ship to most countries worldwide.
If your location is not available at checkout, feel free to contact us and we will assist you.

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🚚 Shipping Fees

• Germany: Flat rate of €9.00
• International: Shipping costs are calculated at checkout based on your location
• Free shipping is available on orders above €150.00 within Germany

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🕒 Processing & Delivery Time

Processing time:
Orders are processed within 1 to 3 business days.

Estimated delivery time:

• Germany and Europe: 7 to 15 business days
• International: 10 to 20 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, and local postal services.

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📦 Order Fulfillment

Orders are shipped from our partner warehouses to ensure efficient delivery.
If you order multiple items, they may arrive in separate packages.

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🔍 Order Tracking

Once your order has been shipped, you will receive a tracking number by email.
This allows you to follow your package in real time until it reaches you.

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⚠️ Customs, Duties & Taxes

For international orders, customs duties, taxes, or import fees may apply depending on your country.
These charges are determined by your local customs authority and are the responsibility of the customer.

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📬 Need Assistance

If you have any questions about your order or shipping, feel free to contact us.

📧 Email: Artfuldesign123@gmail.com
📍 Address: Lübecker Straße 9, 17389 Anklam, Germany

We are always here to help and make sure your experience with us is smooth and stress free.