Last Updated: JUNE 2026

At ARTFULDESIGN, we are committed to delivering your order safely and efficiently. This Shipping Policy explains how orders are processed, shipped, and tracked.

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Order Processing

Orders are processed within 1–3 business days after payment has been successfully received and verified.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

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Estimated Delivery Times

Delivery times are estimates and may vary depending on your location and local carrier operations.

Destination	Estimated Delivery
Germany	6–12 Business Days
United Kingdom	6–12 Business Days
United States	8–15 Business Days
Canada	8–15 Business Days
Australia	6–14 Business Days
Netherlands	6–12 Business Days

Unexpected delays caused by customs, severe weather, carrier disruptions, or other circumstances beyond our control may occasionally extend delivery times.

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Shipping Methods

We work with trusted international shipping partners, including AliExpress Standard Shipping and other reliable logistics providers selected for your destination.

Shipping methods may vary depending on product availability and delivery location.

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Order Tracking

All orders include tracking information.

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery.

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Shipping Costs

Shipping charges are displayed during checkout.

Where applicable, promotional free shipping offers will be clearly shown before payment is completed.

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Lost Packages

If your tracking information indicates that your package has been lost during transit, please contact our support team.

After verification, we will provide an appropriate solution, which may include a replacement or a full refund.

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Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delivery dates are estimates only and are not guaranteed.

If your order experiences an unexpected delay, our support team will work with you to provide updates and an appropriate resolution.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, additional shipping charges may apply if reshipment is possible.

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International Orders

International shipments may be subject to customs inspections, import duties, taxes, or local fees imposed by the destination country.

These charges, when applicable, are the responsibility of the customer unless otherwise stated.

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Contact Us

If you have any questions regarding shipping or delivery, please contact us:

ARTFULDESIGN

Lübecker Straße 9

17389 Anklam

Germany

Email: support@artfuldesign-de.com

Phone: +49 174 8561710